Industry Information Station

Dell Inc (Dell Inc., DELL) was built the second manufacturing plant in Xiamen, China, a move that would put the company for the Chinese mainland, Hong Kong and Japan supply PC production capacity 1 time times.
Dell company last year in which about 140,000-square-foot factory in Xiamen in the production of an estimated 2.7 million desktop computers, laptops, and servers.

Dell company opened its first factory in Xiamen in 1998, and started selling personal computers in China. Since then, Dell computers gradually become China’s fourth-largest PC vendor. According to market researchers say, Dell in the Chinese PC market share is 7%.
Dell company in Xiamen have covers an area of 350,000 square feet of factory buildings and office facilities. New factory currently under construction will be close to the first factory built.
Dell designs and research laboratories was established in 2002 in Shanghai, was established in 2003 in Dalian technical support, and customer service center was established last year in Xiamen.
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News source: Dell magazines

Under blog China reproduced first financial daily of reported, Dell in United States and began has on new Lenovo of black hand. Qian days heard Dell in making has a with insult nature of for Lenovo, and HP equal division pin and is not direct sales of computer manufacturers of advertising, I also think this can count as enterprise competition, insignificant, no thought today burst out of message, has directly rose has on China Government of attack has.

29th the business news a list of e-mail displayed, one of the Dell sales to avoid “supports the Chinese Government” on the grounds that try to persuade IBM’s original customer purchasing Dell products.
This set of messages is a Dell-United States in the Atlantic region army system of tactical projects (sales) managers and the public relations of the target audience, a headquarters in the United States, New Jersey, a Director of the company correspondence between the head of the military system computer purchase. The company is a systems integration and consulting firm, founded in 1983, the company’s customers include the United States Federal Government, as well as many United States military customers.
In the letter of the group, in which a document marking the date of issue April 27 (United States Eastern time) in the e-mail message, the Dell sales person named Chris said,“you know, Lenovo is a Chinese Government-controlled company, recently acquired IBM’s personal computer business. Although the United States Government had approved the acquisition of Lenovo, we must understand that, now clients every dollar buying IBM products, it was direct support and funding to the Chinese Government. ”
Dell is into the computer manufacturers benefit most in China, every year there are a large number of government departments to purchase Dell computer products. According to the Chinese Government on Dell do not thin, why such a disgusting the Chinese Government?
Dell was doing investment in Xiamen, such investment, so we really need it? Dell came to China, is to make super profits ‘, extremely cheap because of human resources in Xiamen, Xiamen Government support for Dell also make the effort, it is estimated that Xiamen and only for Dell gave one of the open city. So, when Dell services from entering China, he will get a lot of people criticized.
Although I have recommended quite a few people purchased Dell desktops, they have also purchased a cheap Dell laptop, but the feedback from friends, Dell’s quality does have a problem. My computer in the United States bought, it’s nothing serious, the same brand of notebooks in China is an ordinary DVD optical drives, memory is also differ. Then I thought, probably too much similar to companies such as Dell build plants to China, as long as they produce in China on this piece of land to buy, probably will be in China to manufacture so-called China standards and services.
Criticized Dell computers, since Lenovo acquired the highest global computer manufacturing “IBM” they would raise hell things. China is to arm, in the United States just need to move “ideology” is fine.
Globalization has made so much, Dell reseller or can think of to their political and ideological, it is really funny. Government they know to IBM customers in hesitation, doubt, so I made “every IBM PC buying a dollar is to support the Chinese Government” fallacy.
This is out of the competition track, Dell do it’s a little too far.
Blog China done before a Dell ten bottleneck topics, the main topics are for Dell to user unfriendly, modification of the service, and so on, did not think, just over a year, as the PC market changes, it will directly face their own Government in the world’s fastest-growing market. This had to be counted as Dell’s global expansion during a sad. Competition is not that way, when Dell is Lenovo, HP and other companies in the Chinese market after the isolation, so that enterprises will probably not have much hope. We often say that a company to do a good corporate citizen, Dell, told us that it does not deserve. Of course, the best minds of the Chinese Government at all levels should think themselves to Dell so friendly, purchased the tens of millions of billions of Dell products, but did not expect, United States Dell over there, but with ideology, laid with desiring to dig others.
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Author: Kang Guoping
Reprinted statements has nothing to do with this site.

Yesterday, Dell China PR managers to convene an urgent meeting of the company, subject is to discuss the marketing of Dell is facing difficulties.

The latest was the cause of the Dell United States employees 27th sent a letter to one of the original IBM United States customers e-mail be exposed, saying “every dollar buying IBM products, are supported and aided the Chinese Government directly. “Previously, in March or April this year Dell launched the controversial sucking ice cream ad, had caused enormous controversy (see this newspaper on May 23 the new advertising for Lenovo China COO shelling a direct sales model Dell handles). Too bad then exposes a Dell service, consumer repair requests a kick to kick-off (May 27, the China business times).

Message exposure event now is not the only. In fact, from Lenovo announced the purchase of IBMPC then, Dell has spared no effort in the world for competitors to take a new policy. But as a result of the “gray” means, arising out of the trouble seems to be surrounded by Dell.

Yesterday, the press spokesman for the Association told the business daily the financial times that, nearly two months, we have heard United States sales team reaction similarities, then provide details to reporters. He said that this practice for Dell, we deeply regret that, as an internationally renowned enterprises should respect the basic business principles, respecting the Government and enterprises in various countries, a level playing field.

“Public feeling slightly faster. “A senior associate emotions, Dell does not rule of behavior is finally being exposed,” Dell customer list includes many of the Chinese Government customers, now you can see, our development United States Government customers will be impeded. ”

Yesterday, Dell China spokesman said that “winning with integrity is a Dell on the staff of the company’s requirements. At present we haven’t got any evidence, the company hopes to further investigate. But the United States is now the night, we have to wait for tomorrow to carry out a specific communication. ”

Dell marketing caused commentators line “crusade against”. Lv Benfu Associate Dean of graduate school of management Dean Chinese Academy of Sciences believes that Dell this unfair competition means not individual phenomenon, some enterprises as soon as you encounter competition from Chinese companies abroad, always equate Chinese enterprises and politics.

Well-known IT critic Fang xingdong said the Dell competitive means very low-level wicked, after Pan-politicization of corporate issues, will make Lenovo serious losses. Similar means United States enterprises to use very much in China, the Chinese Government should Dell-oriented representations.

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News source: business daily
Forward views do not represent the views of this site.

Following from the financial times
Rawlings, President of DELL’s visit to China the next day, company called Hongye guotong systems integrator burst out of hard material, the company claimed that DELL will hundreds of lower-end computers shoddy cheats consumers, after the incident, DELL also uses an extremely poor way tampered with contracts to cover up the truth.

　　Angry dealers

Causes of things this June Hongye gotone and DELL deals.

Follow the hung state company, the company manager Liu Jie on June 23 to DELL ordered a D610 notebooks (about 50 per cent), Han Huan Miss DELL company sales representative is responsible for dealing with this business.

Han Huan hope Hongye guotong provided some more stock, Hongye guotong think notebook in this model are relatively tight product, through researching: agree with Han Huan’s request, will increase in the number of orders for 144.

On June 24, DELL company sent Hongye guotong quotation contracts generated by the DELL order system, three page contract total amount of 1.46 million Yuan.

Hongye guotong stamped with the company’s contract on the contract, and sent to DELL Corporation, subsequently paid.

In accordance with the terms of the contract, DELL company received payment and the signed contract, started under orders to factory production line, and should be made by all the goods shipped after production finished.

On June 30, the Hongye company received a DELL company sent me a notebook products, Hongye companies only inventoried confirmation number are correct, and not out of the box inspection machine.

On July 1, Hong industry company began to organize mass out of the box inspection machine, found the notebooks received configuration and ordering contract the configuration of a large discrepancy. For example, the contract requires that the notebook must be independent 64M ATI video card, and those of the actual configuration is far less than the discrete graphics of integrated video, only this one has a difference of nearly 500 yuan per unit, primary version, the processor version and the original order is completely different.

Hong industry company full verification has been late into the night and found that all the machines are incompatible with the contract the configuration, Hongye company urgent.

　　Sudden appearance of contract

On July 2 on Saturday morning, Hongye company immediately and contact DELL, urged its give a reasonable explanation.

Hongye company repeatedly call a DELL sales representative Han Huan’s cell phone, and finally a man connected to a phone, said knew nothing about the matter, to deal with the matter on Monday.

On Monday, Hong industry company and contact DELL Corporation sales representative Han Huan, Han Huan did not answer the phone.

As soon as possible in order to ascertain the truth, Hongye DELL companies found other corporate sales representative demonstrates the seriousness of the.

Day Han Huan to call DELL sales representative Hong industry company, representing this none of her business and nor of said goods, Hong industry company is this trade and contract fax and our sales order record to prove.

“We have such a preposterous, you end up with black and white without distinction, arrogant given to flattery are took exception to the rhetoric of” Hongye immediately request DELL the company provides what is called the ordering and recording evidence.

A few days later, DELL Hongye company sent a 22-page fax ordering contract and recording evidence but you can’t always provide.

“And I saw this piece of so-called contract ordering contracts held by the company very different, we cannot help but surprise”, Hong industry company manager finds that this 22-page contract is forged.

International IT giant DELL will do such a thing?

　　　Who is who?

Hung industry company lawyers Zhou Peiji said, comparison two copies contract, can found several Department major doubt, such as: hung industry company to DELL company set cargo Shi only to DELL company made had a copies three page of fax contract, never return had 22 page and cover has company seal of contract; this copies 22 page of contract of seal than normal fax came of seal small many, and each page of chapter are is a angle, no any changes, almost can certainly, seal is by after computer paste forged of.

22 page about generation time is June 24 per cent of the contract, this may indicate that DELL sales representative within two hours of receiving the real contract, privately produced a 22-page contract, and forged of Hongye’s official seal, while DELL’s order system in the processing of a number of identical, same price, but configuration is reduced by all contracts.

Reporters interviewed DELL a spokesman for the Chinese company, the spokesman said that DELL company currently is investigating this, especially the Hongye guotong is currently produced in two contracts, DELL also needs further verification.

　This contract was true or false?

If DELL China company to produce a 22-page contract there is a real problem, then who will benefit from it?

DELL Chinese companies are likely to reap the benefits, but an international PC giant, DELL company has plans to tamper with users is very unlikely to contract fraud.

If this is just a sales representative of private acts, then, owing to financial transaction is a complete enterprise funds account for both complete, sales representatives are not entitled to any benefits.

Unless, DELL China sales, finance, and other people in different positions within the company involved in this incident, in order to profit from this event.

DELL company spokesman said that if some individual employee behavior, will be addressed through legal proceedings, the matter still further in the development, the financial times also will continue to monitor developments in this matter.

　　News background

Problems during DELL direct sales, this is not the first time.

On May 1, 2003, Shanghai Zhi Kai Wang Juntai computer technology executives want to purchase through direct sales to the Dell company 53 PC, Dell’s marketing officer Khoo who submitted to him a sum of the 302,000 yuan quote. On May 7, Wang Juntai Dell purchase sum $ 302,000 bank wire transfer.

9th, one suddenly called Qiu Wang Juntai informing him under two quotes (number and 1,166,845, respectively) for any reason invalid, was followed by the 12th and 13th, Shanghai Tomohiro have received an official fax from Dell, said major gaps Dell quotation system error has occurred. At the same time, Dell unilaterally made a decision to let Shanghai Zhi Kai select: 1, cancellation of the original single (, 1,166,845) and to recover paid the purchase price; 2, receiving a corrected quote and pay the purchase price.

At this point, Shanghai rejected Dell unilateral conditions put forward by Tomohiro, adhere to the first offer to continue to meet outstanding contracts. On May 27, Dell to Shanghai in the form of letter of the law of intellectual inspiration out of the resumed contract “ultimatum”. Dell claims that only Shanghai Zhi Kai active within 7 days to cancel the action.

And it all finally ended in reconciliation between the two parties, but the specific content of reconciliation has not been disclosed.

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News source: the financial times
Article does not represent the views

On August 29, United Kingdom a website open to hundreds of customers at the lowest price of us $ 3.64 per cent selling Dell desktops, enables global computer giant Dell companies suffered a “Hoover” embarrassment of bad check

According to United Kingdom, of the independent (independent) reported that the Dimension 5100 PC subscription system a dramatic joke, all customers who purchase memory or flat panel attachment, annex prices are deducted from the original computer costs, this means that one usually price to us $ 401 PC now on sale at less than $ 3.64, which also include VAT and shipping costs.

Customer error was originally found at 4:00 on Monday, Dell is not found until Tuesday morning, then closed the site.

During this period, hundreds of people ordered to such discount sales Dimension 5100 PCs, a small company has ordered 100 at a time, another customer at a time to order 1000 units.

All customers receive an electronic confirmation of orders, but many customers have not yet received written confirmation, it is necessary to ensure normal PC shipments. So was doubtful that Dell may cancel the order.

Before Friday, Dell issued a notice to some customers, you want to cancel the transaction.

Dell released a statement said took advantage of competing for most customers eventually is expected to face disappointment. Said in a statement: “according to the online sales shop operation model and establishment of contract terms will only be confirmed in writing by Dell have a legally binding contract, Dell will receive written confirmation of Subscriber contracts, other subscribers are executed in standard price. ”

A consumer association groups say, Dell recovery contract rights under the law, a lawyer qiaona·beike said, “If your Web site a clear mistake, then the failure by the seller can contract reached during this period. ”

In an interview in this newspaper on Sunday, however, consumer dissatisfaction with this much, $ 3.64 PC a user of the order is cancelled, “said Dell is a big company, so has the obligation to fulfil their commitment to price, but Dell’s approach reminds me of President Hoover’s promises. ”

Excessive discounting allows Dell in the United States market sales performance all the way down, its share price fall also fall.

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News source: the United Kingdom, of the independent

According to United Kingdom Financial Times reported that Dell ready in its PC product cancelled Intel Logo labels and Microsoft. Dell’s official explanation for this is currently DellPC lines assembled 1 PC time is 4 minutes. but artificial takes 30 seconds to place your Logo on the PC of Intel and Microsoft, which does not meet Dell compressed production costs and time requirements.

However, industry analysts, Dell has been recognized in other manufacturer’s Logo on its PC products, is free to help other vendors on an advertising blitz. However, according to reports, the subsidiary of Dell laptops and will not be affected by this, Intel and Microsoft on Dell portable systems will continue to post Logo.
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Go MyDrivers

4.1 million group Dell Notebook battery recall back to extract the demolition were buried after processing, so we are concerned about the environmental issue, but experts believe the impact on the environment is very small. following is the translation from IDG.

Toxic components compared to other lithium-ion batteries or small sealed lead acid rechargeable batteries such as nickel cadmium chemical batteries are much milder. These severe pollution including heavy metals such as cadmium, mercury, lead-free process will have on humans and the environment at risk, according to United States environmental protection agency requirements, infiltrated the groundwater must be air filtration separation and burning before, this is a must to do.

Recycling of lithium-ion battery with easier. Dell method with the potential customer return flammable battery battery problems are–the company will issue an envelope and stamps to meet user’s requirements, easily replaceable batteries.

But many customers will not take any measure-they simply asked to be sent a new battery or have time to return batteries. Dell can not make a prediction of the number of customers, the spokesman made a suitable rule is expected 80% clients will make such changes.

&Quot; of course, we will not allow people to throw away old battery; We are also very easily so that they recycled. " although DELL spokesman in Texas-Round Rock said yesterday.

&Quot Dell, and some more of United States companies, dealing with toxic substances are very experienced, so much of the material will be purified in the battery recycling " compared to arsenic and other toxic and harmful substances constitute derivative using gallium arsenide microprocessors, Dell just a mild mentioned earlier much of lithium batteries.

&Quot; even if they take it to the trash, into the municipal solid waste, not just what happened. " England rechargeable battery recycling Corporation (RBRC) President said so.

CnBeta translated from IDG

Whisper you and, in addition to using online banking and online video, I have already defected FF: p
HP announced after the bundled Netscape in its PC preinstalled system, DELL also began to appear unusual actions: bundling popular open source browser: FireFox.

DELL is one of the world’s largest brand builders, they the move soon attracted attention and controversy, especially if tested in IE7 FF tied into the system, is on IE have no confidence in various bad? don’t know Microsoft will get a response.

But not in doubt is that FF user base was further expanded, DELL’s move will effectively increase the use of FF.

This was in the Netherlands, is Latitude D510, midnight explosion. details please refer to the following articles, and a battery, do not want to say any more, the drawings.

查看: Ook Nederlandse Dell-laptop ontploft

Sony and Dell as early as 10 months ago have seen problems in the manufacturing process (mixed with impurities in the production process is the most important issue.), and expand the discussion, but before the product recycling news, obvious defects and failures caused catastrophic battery ignition and explosion damaged notebook event to be sure that the two companies were taken by surprise.

Dell spokesman Anne Camden declined to comment on talking with Sony in October and February, but on the upheavals of the report, Dell said:

Believe that Sony has changed during the manufacturing process in order to solve this problem. Now we are focused on carefully, to ensure that no further accidents.

CnBeta translated from Slashdot, and as we see, caution may not solve the present problem, today Netherlands Dell portable explosion that is proof.