Professional repair evaluation divisions threatening buyers behaviors in conflict with the law line
According to the voice of the economic report in the world companies, network “poor vocational assessment Division” of interest exposure, siege of ripping off the network seller in January to earn thousands of dollars. Voice of the economic focus: business so see no light, why there is no strong supervision? The rise of online shopping, led a group of special vocational, occupational difference Evaluation Division is one of this career was extortion, siege of Taobao sellers to get rich, it is a disgrace. Senior occupational difference evaluation of teacher claimed, even up to tens of dollars a month net income, considerable number.
“Poor vocational assessment Division” seems to have become a professional category, also have specialized in the Baidu encyclopedia entry. When the Taobao network purchasing, buyer when the transaction is complete, will be asked to give sellers a credit evaluation, once the credit is “bad review”, sellers have a reputation smeared, shops could reputation, so sellers have attached great importance to their reputation. And this is precisely into the assessment Division of career difference than anything else, they use the seller of this psychological to make money.
Specifically, the short career assessment Division in its application for more than one account, their purpose was not to buy things, but usually pick reputation lower than seller, delivery, cash on the net after pick holes, and informed the seller that, unless given money, otherwise it will give bad reviews, sometimes even more than a partnership means. Faced with this position, Taobao sellers had to comply, obediently pay seeking appeasement. Since the occupational difference Evaluation Division is always something, occasionally dropped when they sell something to flip. To put it bluntly, they are typical of the “touch the porcelain on the Internet”.
Lawyer explained that the so-called job-poor review of teacher’s behavior is a behavior violation, when arrested for extortion. Is a despicable act, but can only rely on the seller himself reporting, proactive protection to stop, related Web sites can’t seems tubes. However, the so-called “evil always prevails over justice”, has a poor career assessment, and professional “on the teacher”, who is responsible for modifying the bad review, buyer specifically with bad comment on communication, coordination, and delete or modify bad reviews. It is said that to get a bad review, professional repair Evaluation Division will charge a service fee of $ 15.
In addition, an interesting phenomenon is that the net purchase of fire, has spawned a number of related occupations, there are professional brush drill master, help brush Diamond level sellers, professional bargaining Division, helping buyers and sellers of bargaining, professional second to kill the teacher, professional network models, and so on. We can see that creating optimized online shopping environment also has a lot of homework to do.
Poor vocational assessment Division is clearly disrupting the normal environment of e-commerce and order, so how does not clear the chaos and to stop it? According to the current Taobao’s credit system, not only will give sellers leave a bad comment on the spot, but also the online exposure. For sellers at low level, a poor assessment is likely to make efforts all in vain before, showing that, feel free to give bad comments on the growth of small and medium-sized sellers at a disadvantage. Economy contributing commentators, the voice of the Chinese Association of e-commerce Internet marketing Platinum Yang Gong of Committee experts to comment.
Platinum Yang Gong: for sellers of some of the more formal, professional difference Evaluation Division will affect their reputation, they suffered a loss, this is the first. For some rather poor sellers or swindle merchant, they can find some career assessment divisions to get rid of some of the negative comments, make them bad products can also officially for sale. 3rd, which had a certain impact on consumer confidence in the Internet, Internet users think the Internet is a hodgepodge, increasingly, e-commerce feel more and more dangerous, and affect the development of e-commerce as a whole.
“Poor vocational assessment Division” constitutes a violation of the light and serious form of extortion. From the perspective of purification cyber environment, Taobao platforms why can’t control it?
Platinum Yang Gong: Taobao itself be regarded as a very large system, 2011 Taobao Mall turnover has reached a size of 100 billion. 2011 Taobao is 1 trillion size of the development as a whole, is a very big deal, inevitably there will be all kinds of these people in the process, this is a lot of context, this is the first.
Second virtual e-commerce itself in it, registering more than one account, different IP, technology means more and more sophisticated, management is difficult. 3rd, as we can see, is actually present all kinds of bad comments on or text messaging harassment there, harassing text messages every day, now reports to more than 500,000, very large volume, difficulty of management is relatively large.
It was said that the current Taobao, carrying out the credit system produced some distortions so that buyers and sellers, sellers, for example in order to get rid of the bad comment on all, some buyers of consumer psychological imbalance, even with good service does not leave any good evaluation, practice has deviated from the transactions on an equal footing in the first place.
Platinum Yang Gong: first of all, I think either the seller or buyer, or do you want to keep a good attitude. My view is that although its not perfect credit system, but in today’s was able to solve some problems to a large extent, in particular there is no better way to improve case, this approach is desirable.
I considered the establishment of an independent body to sellers include a buyer’s credit is a reasonable assessment, this approach is not feasible. First independent institutions who have credibility, this is the first. A second about how he used to operate, how to judge him, he of where the information came from, this is the second. The third one, so if you want to run, who’s going to give some funds and funds, and this is a big problem, so I think the idea of action with implementation is difficult to promote.
Platinum Yang Gong: vocational Evaluation Division there are two, one is a seller of own staff or his own boss will engage in this kind of work, because many enterprises attach importance to their own reputation, he will monitor to some poor reviews, monitoring to a future would prefer to sacrifice personal interests into a differential correction of praise, that is their own practices. This is from a customer service perspective, I think the criticism is also to take into account.
Second career assessment Division is a threatening manner, such as a shop after swindle accept some bad review or comment on someone else, they will look for specific companies or organizations or individuals in a threatening way for others to modify such bad reviews. In this case, I think, is the bottom line violated the law, which must be managed to severely.
Now has many of Taobao sellers are in feeling, now open shop with yiqian does not as has, yiqian as long as has comparison excellent of merchandise, has a star for members service of sincere on to made a comparison good of effect, now if no professional of service team, no should all adverse situation of measures and experience I’m afraid is difficult to meet now network platform for network purchased of requirements, this mess as of exists is also requirements with network sellers to professional transformation made has very urgent of requirements.
Platinum Gong Ocean: from the perspective of the development of e-commerce as a whole, it must be ongoing to specialization, services optimization perspective to development, meaning that its whole is also supported some of the biggest buyers of support some brands, but also to give us a better environment, give us a relevant guarantee. After all the enterprises of this more comprehensive protection than personal protection, so I think this e-commerce which is a good thing, makes us more professional e-commerce as a whole, more cleaning, and allow our people to be more economical.
/Hong